WHAT ARE YOU LOOKING FOR?

First and foremost, you never want to go without security protection on your computer. Free antivirus software has several drawbacks, including limited features that often exclude advanced protections like ransomware defense and phishing filters. Many free versions display ads or aggressively push upgrades to paid plans, which can be annoying. Privacy concerns arise as some providers collect user data and may sell it to third parties. Additionally, free antivirus software generally lacks dedicated customer support, meaning users are on their own if issues arise. Lastly, while they offer basic protection, free versions may not provide real-time security or heuristic analysis, leaving systems vulnerable to emerging threats.

Managed IT Services refer to the practice of outsourcing IT support and management to a third-party provider, known as a Managed Services Provider (MSP). These services include network monitoring, cybersecurity, data backup, cloud solutions, help desk support, and overall IT infrastructure management. By using Ntreks IT Services, businesses can improve efficiency, reduce downtime, enhance security, and access expert IT support without the cost of maintaining an in-house IT department.

Cloud backup is a service that securely stores copies of your data and files on remote servers, ensuring they are protected from data loss due to hardware failure, cyberattacks, accidental deletion, or natural disasters. Unlike traditional backups that rely on physical storage devices, cloud backup allows for automated, encrypted, and scalable data protection that can be accessed from anywhere with an internet connection. This ensures business continuity and data recovery in case of emergencies.

We work with each client to establish specific expectations. Our SLA specify clear consequences for not living up to agreed-upon expectations.

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system and possibly resolve the problem.

The cost of Managed IT Services varies depending on factors such as the size of the business, the level of support needed, and the specific services included. Most Managed Services Providers (MSPs) offer pricing models such as per-device, per-user, or flat-rate monthly fees. Costs can range from a few hundred to several thousand dollars per month, depending on the complexity of the IT environment. While pricing varies, Managed IT Services are often more cost-effective than hiring and maintaining an in-house IT team, providing businesses with predictable expenses and access to expert support. Contact us to go over you specific IT needs.

If you already have an internal IT department, Ntreks can complement your existing team by handling routine maintenance, monitoring, and specialized tasks, allowing your in-house staff to focus on strategic projects. Many businesses adopt a co-managed IT approach, where Ntreks works alongside internal IT personnel to enhance efficiency, provide expertise in specific areas, and offer additional support during peak times or emergencies. This partnership helps businesses scale their IT operations without the need for additional full-time staff.

Ntreks helps you save money by reducing the costs associated with hiring, training, and maintaining an in-house IT team. Instead of unpredictable IT expenses, businesses benefit from a fixed, predictable monthly fee that covers proactive monitoring, maintenance, and support. Ntreks also minimize downtime, prevent costly cybersecurity breaches, and optimize IT infrastructure for efficiency, reducing operational costs. By leveraging Ntrek’s expertise and resources, businesses gain access to enterprise-level IT support at a fraction of the cost of maintaining internal IT staff.

We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team.  Need to install a server onsite or host one virtually on Amazon or Azure? We will support you.  Need to transition from one ecosystem to another?  We’ll be there for you.